Privacy | Terms & Conditions

Content on this website is subject to the following terms and conditions.

We care about your privacy as much as we care about your private parts (which is to say, a lot!). All personal information supplied by our customers is treated with strict confidentiality.

Personal information, such as your name, postal & email address is only used to process your order. When you register with COCKSOX® via our website, you will also receive email notification on occasion of sales, promotions and new products.

Our website does not automatically collect personal data such as email addresses or phone numbers without the site visitor voluntarily providing this information. We respect your privacy & don’t disclose any customer’s details to third parties. Your personal information may be released when reasonably necessary to comply with the law for the following reasons:

  1. COCKSOX® has reason to suspect that unlawful activity has been, is being or may be engaged in, & uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities. (for example, credit card fraud)

  2. The use or disclosure is required or authorised by or under law. The nature of our business is providing an interaction point via our online retail store at www.cocksox.com for customers to purchase goods from the COCKSOX® collections.

In accordance with privacy law, you may request to access your personal information held by us at any time. Contact us via email with any queries.

Twenty Years Together Gift Card Promotion – Terms & Conditions

  1. Promotion availability
    The Twenty Years Together Gift Card Promotion is available for a limited time on the Cocksox Australian and US online stores. The promotion may be withdrawn at any time. Any subsequently advertised closing date or time will apply.
  2. Qualifying spend
    Customers who reach a qualifying cart value of AUD$125 or more may claim a AUD$20 Cocksox Gift Card. Customers who reach a qualifying cart value of AUD$200 or more may claim a AUD$40 Cocksox Gift Card.
  3. Highest applicable reward only
    Only one promotional gift card may be claimed per qualifying order. Where an order reaches the higher qualifying threshold, the $40 Gift Card replaces the $20 Gift Card. The two rewards cannot be combined on a single order.
  4. How qualifying spend is calculated
    Qualifying spend is based on the value of eligible products in the cart after any product or bundle discounts have been applied. Shipping charges do not count towards the qualifying spend. All products are eligible, including sale items and regular Cocksox Gift Cards purchased by the customer.
  5. Discounts applied at checkout
    Once the required qualifying cart value has been reached and the promotional gift card has been claimed, subsequent eligible discount codes, loyalty rewards or other discounts applied at checkout will not affect eligibility for the promotional gift card.
  6. Claiming your promotional gift card
    Once a qualifying spend threshold is reached, customers will be prompted to claim their promotional gift card by adding it to their cart. Customers should ensure the applicable promotional gift card appears in their cart before proceeding to checkout. The promotional gift card has a $0 cart value and does not itself contribute towards the qualifying spend.
  7. Multiple qualifying orders
    The promotion is available per qualifying order rather than per customer. Customers who place multiple separate qualifying orders during the promotional period may claim the applicable promotional gift card with each qualifying order.
  8. Issuing promotional gift cards
    Promotional gift cards are issued digitally by email. They are not physical gift cards. Following dispatch of the qualifying order, the applicable gift card will generally be emailed to the customer within 7–10 days.
  9. Where promotional gift cards can be redeemed
    Promotional gift cards are issued in the currency and for the online store through which the qualifying order was placed. AUD Gift Cards are redeemable on the Cocksox Australian store and USD Gift Cards are redeemable on the Cocksox US store. They cannot be transferred between stores or currencies.
  10. Using your promotional gift card
    Promotional gift cards may be used as a payment method towards purchases from the applicable Cocksox online store, including sale products. They may be used alongside eligible discount codes and loyalty rewards.
  11. Shipping, duties and taxes
    As the promotional gift card is a payment method, its available balance may also be applied towards eligible shipping charges, duties and taxes included in the order total. Where the total order value exceeds the available gift card balance, the remaining amount must be paid using another accepted payment method.
  12. Partial redemption
    Promotional gift cards do not need to be redeemed in a single transaction. Where only part of the available balance is used, the remaining balance may be used on subsequent eligible purchases until the gift card expires.
  13. Expiry
    All gift cards issued as part of this promotion expire on 31 October 2026. Any unused balance remaining after this date will expire and cannot be redeemed. The expiry date will also be communicated when the promotional gift card is issued.
  14. Returns and cancellations
    If a qualifying order is cancelled, returned in full, or partially returned so that its final product value falls below the applicable qualifying threshold, any unredeemed promotional gift card issued in connection with that order may be cancelled. Where the promotional gift card has already been redeemed, its redeemed value may be deducted from any refund otherwise due in connection with the qualifying order.
  15. Returns that change the applicable reward tier
    Where a partial return reduces the final qualifying value of an order from the $200 threshold to the $125 threshold, Cocksox reserves the right to cancel or adjust the original $40 promotional gift card and apply the reward appropriate to the final qualifying order value.
  16. No cash value
    Promotional gift cards cannot be exchanged or redeemed for cash, and unused balances cannot be refunded or paid out in cash. Promotional gift cards cannot be reloaded or topped up.
  17. Promotion misuse
    Cocksox reserves the right to withhold, cancel or invalidate a promotional gift card where it reasonably believes an order or claim involves fraud, misuse, manipulation of the promotion or other activity inconsistent with these Terms & Conditions.
  18. General
    Participation in this promotion is subject to these Terms & Conditions and Cocksox's standard store policies. Nothing in these Terms & Conditions excludes or limits any rights or remedies that cannot lawfully be excluded under applicable consumer law.