Privacy & Personal Information
Privacy & Personal Information
Content on this website is subject to these Terms and Conditions.
We care about your privacy as much as we care about your private parts (which is to say, a lot!). Cocksox respects your privacy and is committed to protecting the personal information you provide to us.
When you place an order, create an account, sign up to our mailing list or otherwise interact with Cocksox, we may collect personal information such as your name, billing and shipping address, email address, telephone number and order details.
Your personal information may be used for purposes including:
- Processing and fulfilling your orders and payments.
- Providing customer service and responding to your enquiries.
- Managing your Cocksox account and rewards or loyalty program, where applicable.
- Sending you information about Cocksox products, promotions, sales and new collections where you have consented to receive marketing communications.
- Preventing, detecting and investigating fraud, unauthorised transactions or other unlawful activity.
- Complying with our legal and regulatory obligations.
We do not sell your personal information to third parties.
We may share your personal information with trusted service providers where reasonably necessary to operate our business and provide our services to you. This may include payment providers, shipping and fulfilment providers.
We may also disclose personal information where reasonably necessary or permitted by law, including in the following circumstances:
- Fraud or unlawful activity: Cocksox has reason to suspect that unlawful activity has been, is being or may be engaged in, and the use or disclosure of personal information is reasonably necessary to investigate the matter, protect Cocksox or our customers, or report the matter to the relevant persons or authorities.
- Legal requirements: The use or disclosure of personal information is required or authorised by or under applicable law, regulation, court order or other legal process.
- Protection of Cocksox and others: The disclosure is reasonably necessary to protect the rights, property, safety or security of Cocksox, our customers or other persons.
The nature of our business is providing an online retail store through www.cocksox.com.au, where customers can browse and purchase products from the Cocksox collections.
If you subscribe to our marketing communications, you can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.
In accordance with applicable privacy laws, you may request access to, or correction of, personal information we hold about you. If you have any questions about how we collect, use or handle your personal information, or would like to make a privacy request, please contact us via email.